Dear Leisure Bear resident,
Your Commercial Cafe portal allows you to access your account balance anytime and anywhere you have internet access. The website address for the portal is CommercialCafe.SecureCafe3.com. You will continue to receive your detailed statement in the mail.
If you would like to set up electronic payments here are the steps:
1) Open your portal using your email address and password. Click MAKE PAYMENT on the left side, then select ACCOUNTS. Next, click +ADD BANK ACCOUNT. You can also use the drop-down menu under BANK ACCOUNTS to switch to CREDIT CARD or DEBIT CARD.
There is no processing fee when paying with a bank account, a 2.5% fee for credit card payments, and a $9.95 fee for debit card payments. To add a bank account, you will need your bank name, account number, and routing number.
2) Once you enter your bank account, Yardi Commercial Café will place a small deposit into your account within about two business days. This amount will be between $0.01 and $0.99.
After the deposit appears, note the exact amount, then open your portal and go to MAKE PAYMENT → ACCOUNTS → VERIFY. Enter the deposit amount, and your account will then be ready to set up Auto Pay or make a one-time payment each month.
3) To set up Auto Pay, go to AUTO-PAY SETUP. Choose the account you want to use.
The Start Date is the date you enter this information, and the End Date can be left blank. Select which day you’d like the auto draft to occur — 1st, 2nd, 3rd, 4th, or 5th. Set a maximum amount (most residents use $3,000) and then save.
Please note: Utilities are not loaded into your Commercial Café portal until around the 29th of each month, so we kindly ask that you do not pay rent before that date. Rent is always due on the 1st of the month, with a five-business-day grace period before a $50 late fee applies.
Please email HNarvaez@birtcherandersondavis.com with any questions or for assistance with using your portal.
Thank you!
Heather Narvaez
Property Manager
909-797-2410